Your Dream Vacation Awaits

Information We Collect

OnPoint Travel Advisors collects personal information that you voluntarily provide when using our services, including but not limited to your name, email address, phone number, travel preferences, and payment information. We also collect information automatically through your use of our website, such as IP address, browser type, and usage patterns.

How We Use Your Information

We use your personal information to provide travel planning services, process bookings, communicate with you about your travel arrangements, send promotional materials (with your consent), improve our services, and comply with legal obligations. Your information helps us create personalized travel experiences tailored to your preferences.

Information Sharing

We may share your information with trusted third parties necessary to provide our services, including hotels, airlines, tour operators, and payment processors. We do not sell, rent, or trade your personal information to third parties for marketing purposes without your explicit consent.

Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

Your Rights

You have the right to access, update, correct, or delete your personal information. You may also withdraw consent for marketing communications at any time. Contact us at [email protected] to exercise these rights.

Contact Us

If you have questions about this Privacy Policy, please contact us at [email protected] or +1 (415) 555-0187.

Last updated: December 2024

Service Agreement

By using OnPoint Travel Advisors' services, you agree to these terms and conditions. Our travel planning services are provided subject to availability and the terms and conditions of third-party suppliers including airlines, hotels, and tour operators.

Booking and Payment Terms

All bookings require a deposit and are subject to supplier terms and conditions. Final payment is typically due 45-60 days before departure. Prices are subject to change until full payment is received and confirmed. Additional fees may apply for changes or cancellations.

Travel Insurance

We strongly recommend purchasing comprehensive travel insurance to protect your investment. OnPoint Travel Advisors is not responsible for losses due to trip cancellations, interruptions, or other unforeseen circumstances covered by travel insurance.

Limitation of Liability

OnPoint Travel Advisors acts as an intermediary between clients and travel suppliers. Our liability is limited to the amount paid for our planning services. We are not responsible for the acts, omissions, or defaults of third-party suppliers.

Force Majeure

We are not liable for any failure to perform our obligations due to circumstances beyond our reasonable control, including but not limited to natural disasters, war, terrorism, government actions, or pandemic-related restrictions.

Dispute Resolution

Any disputes arising from our services shall be resolved through binding arbitration in San Francisco, California, governed by California state law.

Last updated: December 2024

Digital Millennium Copyright Act Compliance

OnPoint Travel Advisors respects the intellectual property rights of others and expects users to do the same. We comply with the Digital Millennium Copyright Act (DMCA) and will respond to valid takedown notices.

Reporting Copyright Infringement

If you believe your copyrighted work has been used on our website without authorization, please provide our designated DMCA agent with the following information:

• A physical or electronic signature of the copyright owner or authorized representative
• Identification of the copyrighted work claimed to be infringed
• Identification of the material that is claimed to be infringing
• Contact information including address, telephone number, and email
• A statement of good faith belief that use is not authorized
• A statement of accuracy under penalty of perjury

DMCA Designated Agent

Send DMCA takedown notices to:
Email: [email protected]
Address: 2847 Union Street, San Francisco, CA 94123, USA

Counter-Notification

If you believe material was removed in error, you may submit a counter-notification following DMCA procedures. Upon receipt of a valid counter-notification, we may restore the removed content unless the copyright owner files a court action.

Repeat Infringers

We maintain a policy of terminating accounts of users who are repeat infringers of copyrighted material.

Last updated: December 2024

What Are Cookies

Cookies are small text files stored on your device when you visit our website. They help us provide you with a better browsing experience and allow certain website functions to work properly.

Types of Cookies We Use

Essential Cookies: These cookies are necessary for the website to function properly and cannot be disabled. They enable core functionality such as security, network management, and accessibility.

Performance Cookies: These cookies collect information about how visitors use our website, such as which pages are visited most often. This data helps us improve our website's performance and user experience.

Functionality Cookies: These cookies allow the website to remember choices you make and provide enhanced, more personal features. They may be set by us or by third-party providers whose services we use.

Marketing Cookies: These cookies track your browsing habits to deliver advertisements that are more relevant to you and your interests. They may be used to limit the number of times you see an advertisement and measure the effectiveness of advertising campaigns.

Managing Your Cookie Preferences

You can control and manage cookies through your browser settings. Most browsers allow you to refuse cookies or delete specific cookies. However, disabling certain cookies may affect the functionality of our website.

Third-Party Cookies

We may use third-party services that place cookies on your device, including analytics services and social media plugins. These third parties have their own cookie policies that govern their use of cookies.

Updates to This Policy

We may update this Cookie Policy from time to time. Any changes will be posted on this page with an updated revision date.

Last updated: December 2024

General Data Protection Regulation Compliance

OnPoint Travel Advisors is committed to protecting your personal data and respecting your privacy rights in accordance with the General Data Protection Regulation (GDPR) and other applicable privacy laws.

Legal Basis for Processing

We process your personal data based on one or more of the following legal grounds:

• Consent: You have given clear consent for specific processing activities
• Contract: Processing is necessary for contract performance
• Legal Obligation: We must comply with legal requirements
• Legitimate Interests: Processing is necessary for our legitimate business interests

Your GDPR Rights

Under GDPR, you have the following rights regarding your personal data:

• Right to Access: Request copies of your personal data
• Right to Rectification: Correct inaccurate or incomplete data
• Right to Erasure: Request deletion of your personal data
• Right to Restrict Processing: Limit how we use your data
• Right to Data Portability: Receive your data in a structured format
• Right to Object: Object to certain types of processing
• Rights Related to Automated Decision Making: Protection from solely automated decisions

Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in our Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

International Data Transfers

When we transfer your data outside the European Economic Area, we ensure appropriate safeguards are in place to protect your personal data in accordance with GDPR requirements.

Data Protection Officer

For questions about our GDPR compliance or to exercise your rights, contact our Data Protection Officer at:
Email: [email protected]
Phone: +1 (415) 555-0187

Supervisory Authority

You have the right to lodge a complaint with your local supervisory authority if you believe your personal data has been processed unlawfully.

Last updated: December 2024